Welcome to the BPEX eAML Service

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Bureau Service & Helpline Opening Times

Please be advised that the Bureau and Helpline Service Office Operating hours are Monday - Friday 9am till 5pm and does not operate over the weekends or English bank holidays.

Due to the Christmas Holiday the eAML2 Helpline and Bureau Phone lines will operate as follows over the Christmas Period:

Thursday 22nd December –             9am to 5pm             Wednesday 28th December             10am to 3pm

Friday 23rd December -                    9am to 1pm             Thursday 29th December                   10am to 3pm

Saturday 24th December                  CLOSED                  Friday 30th December                        10am to 1pm

Sunday 25th December                    CLOSED                  Monday 2nd January                           CLOSED

Monday 26th December                   CLOSED

Tuesday 27th December                  CLOSED

We will re-open as normal (9am to 5pm) on Tuesday 3rd January 2017.            

On behalf of the team we would like to take this opportunity to thank you for your custom this year and wish you all a happy holiday season.


eAML2 Contact Information

Helpline Number: 0844 335 8400*
Email: please use the contact form on this website 

calls are charged 5p per minute plus your phone provider's access charge.